Get in Touch With Us
Whether you have spotted something on the site that needs updating, want to ask about how we review and rank casinos not on GamStop, or have a suggestion for content you would like to see, this page explains how to reach the team and what to expect when you do.
How to Reach Us
Email is the most reliable way to contact us. Every message is read by a member of the editorial team, and we aim to reply within two working days. Write to us at [email protected]
Including a clear subject line and a brief outline of your enquiry helps us get your message to the right person quickly. The more context you provide, the faster and more useful our response will be.
What You Can Write to Us About
We welcome messages on a wide range of topics. Common reasons people get in touch include:
- Content questions — If something on a review, comparison table or guide is unclear, or you want to understand how we arrived at a particular conclusion, ask us directly.
- Corrections and factual updates — Accuracy is central to what we do. If you believe something we have published is out of date or incorrect — a bonus figure, a payment method detail, a licence status — please flag it. We will investigate and update the page promptly.
- Suggestions for coverage — Looking for a review of a specific casino not on GamStop, a guide to a particular payment method, or a comparison we have not yet published? Let us know. Reader suggestions genuinely shape the content we prioritise.
- Partnership and commercial enquiries — If you represent a brand and would like to explore how we might work together, introduce yourself and outline what you have in mind. Note that commercial relationships do not influence our editorial ratings or rankings.
- Feedback on the site — General impressions, usability issues, or anything else you think we should know about the experience of using Non Gamstop Sites.
What Happens After You Write to Us
Your message goes to a real person, not an automated system. We do not send template replies as a substitute for a genuine response. Once a team member has read your message, we will reply with something that actually addresses what you wrote.
Our target window is two working days. During particularly busy periods it may take slightly longer, but we will always follow up. If your enquiry is time-sensitive, say so in the subject line and we will do our best to prioritise it.
About the Site and Our Editorial Approach
Non Gamstop Sites researches and reviews online casinos that operate outside the GamStop self-exclusion scheme. Our comparisons cover welcome offers, payment methods including Paysafe, game ranges, licensing and the practical experience of using each site. You can see how we assess and rank options on our best non GamStop casinos page.
All editorial positions are reached independently. Commission arrangements with operators are disclosed on relevant pages and play no part in determining how a site is rated or where it appears in our rankings. If you have a concern about a specific piece of content and whether it meets that standard, we want to hear about it.
A Note on Responsible Gambling
If you or someone you know is experiencing difficulties related to gambling, we encourage you to contact a dedicated support organisation. GamCare (gamcare.org.uk) offers free, confidential support in Great Britain, and the National Gambling Helpline is available on 0808 8020 133. We are not a support service, but if you mention a concern of this nature in your message, we will point you towards appropriate resources. 18+ only.
We Value the Feedback
The quality of what we publish depends partly on the people who read it. If something we have written has been useful — or if it has fallen short in some way — we are genuinely interested to know. Thank you for taking the time to get in touch.